Respond to 2 peers. Include at least 2 outside sources in your postings for full credit.
1. Annika wants to implement a customer service test for her store. You compared two and found the following validity correlation coefficients: Test 1=.15, Test 2=.75. Annika prefers Test 1. Why do you recommend Test 2 over Test 1?
Test 2 has a different validity correlation coefficient than Test 1. However these tests have different factors and results based on these results going forward. Test 2 also gives a different option than the option Test 1. Test 1 has a different possible outcome based on these results. Technology has also given rise to more available data on individuals and new tools that enable organizations to mine these data for competitive advantage (Pulakos & Kantrowitz, 2016).
Customer service is important because companies look to retain customers and learn about their needs and exceed their needs. Customer service reviews also factor into both Tests as this company looks to evaluate to where they can improve the customer service experience.
2. After implementing the customer service test, you found it results in disparate impact in gender. When would it be acceptable to use a measure that predicts job success, but that results in adverse impact?
Disparate impact in gender, or gender discrimination is not acceptable or condoned within the workplace and should never be acceptable. The only reason I could think of for when it would be, is to perhaps compare qualitative and quantitative statistics of job success between the company’s male and female employees, or to perhaps compare job retainability statistics between the two genders. It is against employment laws and EOC laws and policies to discriminate in employment. Gender discrimination may exist in various dimensions which include hiring discrimination, differences in salary and wages, discrimination/differences in promotion and inequity related to different goods and facilities provided to different gender (Abbas, 2011). Gender discrimination affect on employee productivity at a 95% confidence level which explained strong association between gender discrimination and employee productivity (Abbas, 2011).
For any business to predict the job success of an employee, this may present more difficult, as human behavior is something that may be observed, but predictions may be unforeseeable. Burnout, work stressors, work conflict, unhappiness in the job (over time), and work/home imbalances may affect an employee’s performance over time, or they could remain enthusiastic and productive during the remainder of their time on the job. The validity coefficient is a number between 0 and +1 that indicates the magnitude of the relationship between a predictor (such as test scores) and the criterion (such as a measure of actual job success) (Phillips, 2020, p.319). The validity coefficient is the absolute value of the correlation between the predictor and the criterion (Phillips, 2020, p.319). Because jobs and people are complex, a single measure can never fully predict what a person’s job performance will be because success on the job depends on so many factors. Therefore, validity coefficients rarely exceed .40 in staffing contexts (Phillips, 2020, p.319). Several factors which could affect job success may include: Following the rules; Being courteous; Being a team player; Finding a mentor; Fitting in the with organization’s culture; Conquering negativity; and Finding a work-life balance (Goodwill Community Foundation, Inc., 2021).
Why Hire a Professional Essay Writer from essayprohire
The quality of an essay is important
If you want to be successful in the essay writing world, it’s important to make sure that the quality of your work is high. A professional essay writer from us will be able to provide you with high-quality papers, and they will also have the experience necessary to write effective essays. This means that you won’t have to worry about any errors or problems with your essays – they will be perfect.
Our Customer service is top-notch
If you have a problem with your essay, or if you just need a little help writing it, then you should contact our customer service. Our customer service is always available to help you with whatever you need – from getting your essay correct to helping you with the grammar and punctuation. We’re here to help, so don’t hesitate to call us today!
Our offer on Unlimited Revisions
If you're looking for essaywriting help, then you should definitely consider getting help from a essaywritinghelpnow. However, if you're not sure what you need or whether you have the time or resources to do the research yourself, then you might want to consider getting unlimited revisions done by our team of experts. O
Our guarantee to Confidentiality
We understand the importance of confidentiality, and we will never share your personal information with anyone without your permission. That’s why we offer a one-year guarantee that your essays will remain confidential. If you decide that you no longer want us to write your essays, we will still respect your privacy and will destroy all the evidence that we had of your work.
We believe that it is important to have a reliable and trustworthy essaywriter. That’s why we offer a 100% satisfaction guarantee on all of our essays. We take the time to get to know our clients, and we will always make sure that our essays are of the highest quality. We understand that not everyone is happy with their first essay, so we want to make sure that you’re always satisfied with the results of our work.
Our punctuality and quality
At our company, we pride ourselves on our punctuality and quality. We understand that it can be difficult to get essays written on time, and we’re here to help you out! Our writers are always available to help you with your essay, and we guarantee that you’ll receive the best possible product. We also have a strict no-nonsense policy when it comes to plagiarism, so you can be sure that your essay will be of the highest quality.
Try it now!
How it works?
Follow these simple steps to get your paper done
Place your order
Fill in the order form and provide all details of your assignment.
Proceed with the payment
Choose the payment system that suits you most.
Receive the final file
Once your paper is ready, we will email it to you.
So much stress and so little time? Take care of yourself: let us help you with your tasks. We offer all kinds of writing services.
No matter what kind of academic paper you need and how urgent you need it, you are welcome to choose your academic level and the type of your paper at an affordable price. We take care of all your paper needs and give a 24/7 customer care support system.
Admission and Business Papers
An admission essay is an essay or other written statement by a candidate, often a potential student enrolling in a college, university, or graduate school. You can be rest assurred that through our service we will write the best admission essay for you.
Editing and Proofreading
Our academic writers and editors make the necessary changes to your paper so that it is polished. We also format your document by correctly quoting the sources and creating reference lists in the formats APA, Harvard, MLA, Chicago / Turabian.
If you think your paper could be improved, you can request a review. In this case, your paper will be checked by the writer or assigned to an editor. You can use this option as many times as you see fit. This is free because we want you to be completely satisfied with the service offered.